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Archive for July, 2009

No Kindle Required — iPhone App Review

Posted by fogview at 4:46 PM on July 18, 2009

iphone-kindleI’ve had my first generation Kindle for a year and a half and I drooled when the second generation Kindle came out. I drooled again when the Kindle DX was announced earlier this year.

I tried using my Kindle to replace my daily newspaper but found the experience wasn’t up to the task. I got use to reading my news online but the serial viewing on the Kindle left me feeling that I was missing something. I do use my Kindle for reading books and have purchased a few reference books that allow me to use the Kindle’s search feature. Typically Kindle books are cheaper than their print cousins and most cost $9.99, but I didn’t think I used it enough to justify another $350 gadget when what I had, served my purpose.

When Apple announced the new iPhone 3GS and 3.0 firmware, I heard about the Kindle application for the iPhone and iPod Touch. I downloaded this free app and was impressed. It now feels like I have a new Kindle — on a device I already own.

When I installed the application on my iPod Touch and entered my Amazon account information, it showed me that I had a number of Archived Items. These were books that I had purchased and downloaded on my Kindle. I could then download a copy for reading on my iPod Touch. The cool thing was it opened up to the last page that I was reading on the Kindle. It turns out that this goes both ways. If I’m reading a book on the Touch and switch to my Kindle, it opens up to last page read on the Touch.

So how was the reading experience on the iPod Touch? Even though the screen is much smaller, I thought it was a great experience. The pages show up in portrait or landscape (depending on how you’re holding the device) and the menu and controls disappear after a few seconds. You navigate the pages by touching (or swiping) the screen. Touching the right side of the screen moves you forward and touching the left side moves you back. Page turns are very fast (faster than on the Kindle) and you access the menu by touching the center of the screen.  Bringing up the menu gives you access to changing the text size and color, setting/accessing bookmarks, and going back to the Home screen.  The Home screen allows you to select a new book, download one of your archived books, or search the Kindle store for another book.

One nice surprise came when I downloaded a photography book I had been reading on the Kindle. To save power the Kindle screen only shows shades of gray and the photography book was mainly text with a few photos thrown in. These photos showed up in color on my iPod Touch.

One of the best things (and a smart move by Amazon) is you don’t need to own a Kindle to read Kindle books on your iPhone/Touch. You can download the program for free from the iTunes Store and set up an Amazon account (if you ever ordered anything on Amazon.com, you already have an account). You can then download and review the first chapter of books from the Kindle store and purchase books right from the device.

I can’t say that having access to my Kindle books on my iPod Touch is going to keep me from getting a new Kindle someday because I’m find myself using my Kindle more these days. It’s a nice feeling knowing I can have my books with me even when I leave my Kindle at home. Like I said before, a very smart move Amazon!

73′s, Tom

Why You Need to Lie to be Secure

Posted by fogview at 2:25 PM on July 18, 2009

Twitter IconWhen you sign up for a new site that requires a logon with a password, it generally asks you to answer one or more security questions just in case you forget your password. These questions are simple ones like “What was the name of your first pet?”, “What street did you live on when you were growing up?”, “What city were you born in?”, “What month were you born?”.  The idea is if you forget your password, you just answer the security question and it will reset your password and allow you access.

This is how Twitter was hacked last month and how someone gained access to Sarah Palin’s yahoo email account last year. More and more people are joining social sites like Facebook and Twitter and posting personal information. Because the Internet doesn’t forget, this information is pretty easy to find by anyone willing to take the time to look.

This is why you should lie when you answer these simple “security questions.” Having a strong password is not enough if you answer a weak security question. Some sites allow you to pick your security question or even make up your own. What I find disturbing is a number of sites asking the same security questions (i.e. What city were you born in?). You can lie and give them the wrong answer, but than you have to remember the answer if you ever need to reset your password. If you use multiple sites and they all ask the same question, you should answer each one differently, just in case one of the sites is hacked and they steal the security question answers. Now the problem is worst because you need to remember two lies.

I use both a Mac and a PC and have password programs for both machines. I make sure that I use a unique and strong password for every site that requires a logon so I really have no need for the security questions that some sites require. In fact, I wish I could disable the ability to have the correct answer to a security question reset my account. My password programs can generate and store away my logon information so I never run into the case of not having that information available (unless I forget my password logon information).

I can understand why you would need a way to reset your password if you are trying to logon to a email account but don’t understand why other secure sites do it that way. A number of sites have a “Forget your password” feature that sends your password to the email account that you used when you first created the account. As long as you keep your email account safe (strong, unique password and a non-searchable answer to a security question), not giving out your password information, or clicking on unknown links in emails, you should be fine.

More and more of our lives are spent online which means the more we depend on it for passing around sensitive information. Leaving a backdoor access at one site can mean a breach in the entire chain. In the case of Twitter, a hacker was able to guess the security question in an employee’s Gmail account, which opened the door to gaining access to Twitter. This should be a wake-up call for everyone to think about their own on-line security.

73′s, Tom

Disposable Tech

Posted by Nolan at 7:09 AM on July 18, 2009

1005156_18613642“They sure don’t make things like they used to!”  There is a rich person somewhere collecting a nickle for every time that is said.  Is it true in the tech industry?  Automakers saturated the market and tried to keep making more.  The solution?  Make them break down quicker.  Whether that is true or not, it certainly would do well on a national poll.  The tech industry is even more dependent on short product life.  With the rate of innovation turning over every six months they need to sell their “better” products.

So are the products better or just feature improved?  Better in my mind means that they do more and last longer.  The physical life of tech products is shorter compared to years ago.  My mother had her washer and dryer for 25 years before they died.  I had mine three years.  My mother had her digital alarm clock/phone for 15 years.  My digital clock lasted 6.  Does this mean that the price of smarter, smaller, more high tech gadgets is that they do not last as long?

Are the products meant to be repaired?  It is not only the Maytag man that is out of business, the local tech repair shop is as well.  Gadgets are not meant to be repaired, they are meant to be replaced.  Sure you can send them off for repair, and then spend as much as a new one in the end.

Are manufacturers convincing us we need to replace our tech?  When the item does not break on us, the marketing breaks our will.  The company ceases to offer upgrades or make sure their system plays nice with it.  “Sorry can’t save the contacts of your phone and put them on your friends old one.  Why don’t you look at our newest. . . “   Or perhaps the commercials convince us we need a new one.  2 months ago I heard people saying “I will never by the 13 inch white macbook.”  Now Apple changed the name to “Macbook PRO”  and did some minor tweaks and what do you know but they are a hot ticket.  My white macbook is working great, but it seems broken.

The tech industry is making great effort to become “green” with their products so that when the end of life comes the item can be safely recycled (tech recycle information here).  And so they should since they are making the lifespan of a product to be about two years!  And yet this is the new way of life.  The economy of the world is now dependent on disposable tech.

My wife and I are preparing for a major move across the ocean.  And wouldn’t you know it but both of our cell phones are showing the death rattle.  Hers has to restart often and is slowing to a crawl.  Mine seldom lets me know of text or voice messages.  Maybe I could just start carrying around my mothers old rotary phone somehow.  It has seemed to last.

Broken computer or operator error?

Posted by Nolan at 6:32 AM on July 18, 2009

25242_3732A friend of mine’s elderly mother experienced “car trouble”.  She backed up out of her drive accross the street and into the ditch.  Finding herself in the ditch she thought “The steering must have gone out!”  Leaving the car in the ditch she went into the house to call her son for help.  Upon his arrival she explained that something in the car had broken. So like a good son he crossed the street to inspect.  He got in turned the key and it started.  He turned the steering wheel and the wheels turned.  He put it in drive and pulled the car across the street and back into the drive.  His mother of course asked “What was wrong?”  My friend replied, “Nothing much, just a short between the seat and the steering wheel.”  True story.

The tech application?  How many customer service type calls do you field from friends and family about “broken computers” that turn out to be a short between “the seat and the keyboard”?  Here is what usually replays for about 80% of my contacts.

  1. Your computer isn’t working?  “Yes . . .yada yada yada . . . MAYBE I JUST NEED A NEW COMPUTER.”
  2. Well I don’t think it is that severe. “Well I’ve tried everything.  It’s never worked right from the beginning.”  (Two problems here is that they tried to fix it and made it worse, and the mentality that suddenly it has NEVER worked correctly.)
  3. I’m pretty sure we can get it straightened out. “I knew you could you are a computer whiz.  Why I was just telling. . . .”  (Used to give me good feelings now my eyes just roll.)
  4. Ok what happened is that you did this and this and this. “No I didn’t!  You mean that I caused this?  I hate these things.  Why don’t they make them . . . .”
  5. So click on the “X” in the upper right hand corner of that window.  “What is a window?”

So my thesis of offering computer support?  Most of the time it is a short between the seat and the steering wheel.

Whose Book is it Anyway

Posted by KL Tech Muse at 4:37 PM on July 17, 2009

Have you looked at your  Amazon  Kindle recently, well if you purchased the book 1984 by Orwell on it, it’s no longer there. That is right, Amazon removed it remotely at the bequest of the publisher. This was first reported by David Pogue of the NY Times in his article  Some E-Books Are More Equal Than Others.  This isn’t a book that people downloaded illegally from bittorent, no they purchased it on the Amazon site legally.  It seems that the publisher of the book decided that they didn’t want to be on the Kindle anymore, so Amazon removed all books by that publisher from the Kindle.  Including those that Kindle owners had already purchased.  Amazon did refund the money, but that is really not the point.    If it had happen to me I would feel like I had been violated and my house had been broken into.  I think that Amazon is too willing to give into the publishers, and that this will hurt them in the long run.

The question this brings up is who really owns an electronic book or any book for that matter.   Many authors and publishers would say that they own the rights to their works,  and that they should decide what the consumer can and can’t do with their works.   Most consumer on the other hand believe that once they buy a book it is theirs to do as they please. They can lend it to a friend, sell it at a used book store, give it to charity etc.  However if you brought that same book on a Kindle, there  is no mechanism to lend it to a friend or to sell it. There is certainly no reason technologically speaking that sharing couldn’t be allowed. The reason it is not is that the publisher don’t want it, they are afraid of loosing money and control. Most people accept this as a limitation of the Kindle, and are willing to live with it.  However, I  doubt  that most consumer, think that the publisher’s right should extend to them having the right to remove a book that the consumer brought legally.  Whether the publisher has their work on the Kindle is up to them, just as they have the right choose which brick and mortar bookstore they sell it  at.   Therefore they have the right to remove their books  from the Kindle  store just as they would from a brick and mortar store.   That is where  their rights should end though, they should not have the right to take that book from me once I brought it. Whether I purchased the book electronically or  in the real world.   However, the rights of consumers, publishers, and authors have not been fully determined in the digital age.   It may take years  for the law to catchup with the technology.  In the mean time though it maybe a good idea to keep that real world copy of your favorite book, just in case.  Clearly this will not be the last time a situation like this comes up.

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Do You Open Spam Email? If So, Why?

Posted by susabelle at 1:04 PM on July 17, 2009

According to a recent study by the Messaging Anti-Abuse Working Group, subtitled “Of course, I never reply to spam – except sometimes,” we are clicking on spam more often than may be assumed.  According to the survey, half of the respondents clicked and/or replied to spam messages for the following reasons:

  • Clicked on it by mistake: 17 percent
  • Not sure why they did it: 13 percent
  • Sent a note to complain about the spam: 13 percent
  • Interested in the product or service: 12 percent
  • Wanted to see what would happen: 6 percent

Further, the study states that 1 in 6 users actually responds to a spam message in some way, and up to half of those purchase a product or service offered in a spam email.

Doesn’t sound like a lot, but when you consider how many millions of spam emails go out every day (it is estimated that 85% of all email being sent is spam), that is a considerable number.  A spammer’s overhead is very very low; even a few sales will line a spammer’s pockets quite nicely.

I always wonder who it is who buys this stuff.  Besides – ahem – “male enhancement” products, I also see spam for hair growth, weight loss, and physical fitness products.  And there’s the millions of insurance offers, mortgage offers, and the Nigerian scams as well.  Is anyone really dumb enough to apply for a mortgage through an link in an unsolicited email message?

Obviously, someone is, or the spammers would have no reason to exist.  My husband is always looking at spam and clicking on things, “just for the fun of it,” he tells me.  I keep reminding him this is why I have to keep his computer so locked down, because at least 20% of those messages include links to either dangerous software, or to Internet sites that will infect your computer.  He seems unwilling to be trained, ergo, I’ve got him so throttled his computer can barely function.

I feel bad for those that don’t have a household techie that can take the sting out of spam-clicking.  Spammers are like drug dealers:  they would have no income if it weren’t for the fact that people were actually buying what they were selling!  When people stop responding to spam, the spam will go away.

Without Customers and Clients, We Have Nothing to Do

Posted by susabelle at 12:05 PM on July 17, 2009

customerserviceOne of the more important things I do in my day job is to be sure our clients/customers get what they are expecting.  As an educational institution, our customers are faculty and staff.  They come to us with their needs, and sometimes with their wants, and we, as the IT department, need to be open to their needs and their wants, and provide the solutions they are asking for.

This doesn’t mean they always get what they want, but it does mean that we do our very best not to stand in the way of instruction and academic freedom.  We, as IT people, do not get to choose what the client wants to teach, or have available to them, in the classroom.  Our job is to support their teaching needs.

And that includes putting in software that we may personally not like or prefer.  I have had ongoing push-back from two of my technicians who do not like deploying Firefox in our classroom environments.  There is some cause for their concern, as two of our faculty/student browser-based pieces of software only work with Internet Explorer 7 and not with Firefox.  But in general, Firefox is the preferred browser for most of our students and as much as half our faculty. So the solution is to deploy both Internet Explorer and Firefox.   These two technicians do not like Firefox, and find every excuse to come back to me and tell me why they can’t put it in a particular classroom they are working on, coming up with technical reasons or blatantly personal reasons why they cannot deploy the software.

And they are entitled to their opinion.  But my customer is not me or my technicians.  My customer is the instructor or staff member who needs and/or wants this for their classroom.  We can make recommendations and suggestions, but when it comes down to brass tacks, the word “no” cannot be in our vocabulary.  The customer gets what they ask for, 99.99% of the time.  Our ability to provide what the customer wants is what guarantees our jobs aren’t outsourced to someone who will provide what the customer wants.

Without my customers’ happiness, I don’t have a job.  And I’d rather keep mine right now, all things considered.

GNC-2009-07-17 #494 You have a Mission!

Posted by geeknews at 1:46 AM on July 17, 2009

Your geek here at Geek News Central is looking for some info from the Ohana and I am sure you will come through for me. Looking for a lot of feedback on a couple of issues. Lots of great tech tonight as always that you are going to find very stimulating.

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Microsoft Fights Fire with Fire opening stores Near Apple Stores!
Apple drops to 5th in computer sales!
Palm in trouble after Apple locks them out of iTunes!
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Twitter corporate docs spread for world to see quite shameful!
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Rebooting RSS?
Google Reader tries to go Social.
Personal Damage Control Suggestions!
Boston.com Remembers Apollo 11 in Pics.
Firefox tools for Web Workers.
Stumbleupon’s Awesome URL shortner!
Do you need advanced e-mail search?
Google wants you to fight for National Broadband!
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Bill Gates Yawns on Google OS says just another Linux Systems.
Did Apple really ask Microsoft to stop Laptop-Hunter Ads?

Apple Needs to Grow Up

Posted by susabelle at 6:27 AM on July 16, 2009

appleApple has done its best to thwart the running of iTunes syncing on the Palm Pre this morning.  There will likely be a workaround within a few days, but in the long run, what the heck is Apple thinking?

We can’t use iTunes syncing unless it is on an Apple device?  What kind of logic is that?  Those of us using the FREE iTunes software on our computers (that may or may not be Macs, mine isn’t) use it for a reason.  We may buy music through iTunes, schedule podcast downloading, and use it to keep our (sometimes) extensive music libraries in one place.  I currently sync my iTunes purchases and downloads through a Dell computer.  I also have a Sony Ericcson Walman phone, and I’d love to be able to sync a few things there, as well, but that’s not possible because Apple locks it out.  I happen to have a high-end iPod that I sync everything to, but not everyone can afford that, or may have other reasons for using different smart phones/devices for their syncing. I know many companies that provide Blackberries or Palm services to their employees, who should then be able to take advantage of the availability of syncing with products they are already using, like iTunes.

What is it to Apple whether or not the person syncing their iTunes library to a device is using an iPod or another branded electronic device?  I realize they would prefer that everyone own an iPod, Touch, or iPhone.  It’s the same as Kelloggs wishing we all ate Special K for breakfast instead of Cheerios or a store brand of Lucky Charms.  But in the big picture, is it really worth Apple’s reputation  to be so heavy-handed about denying use of their products with anything but their own proprietary brand of portable player?  I know it certainly does not endear me to Apple, or their products, and leaves a pretty bad taste in my mouth.

Many of these walled garden attitudes need to go the way of the dinosaur, in my opinion.

Posterous the Perfect Compliment to Life Streaming.

Posted by KL Tech Muse at 6:56 PM on July 14, 2009

You have something to say, its going to take more then 140 characters, however its not really long enough for a full blog post. So what is the answer. The answer maybe Posterous. To post something to Posterous you just email the item to post@posterous.com and that’s it.  Posterous accepts, text, photos, videos. Its a perfect compliment to the Iphone or any smart phone.     Take a picture or video and email it to Posterous and its on the net within seconds   It also provides a bookmarklet so if you see something on the web you want to post, you just click the bookmarklet and it is sent to Posterous. 

If you take picture and send it to Posterous they will automatically resize it for the web. Also if you email multiple pictures Posterous will organize them into a photo gallery. If you email a video clip, Posterous will transcode it into flash, so it can be played on of the web. Posterous also has the ability to handle each url differently depending on the subject of the url. For example if you post a link to a Youtube video, Posterous will take that link and embed the Youtube video right in your post. It also works with Hulu, Vimeo, Viddler, Blip.tv…and more. According to the FAQ you get 1 gb of space, if you need more you have to request it. It is a free service, but it does appear they are developing a pro version also although no details have been disclosed.  You can set up Posterous to forward the item to various sites including Flickr, Friendfeed, Youtube or even your personal blog.

I have been using the product for about a week and I love it. It is so easy and convenient  to use. It appears I am not the only one, that likes Posterous  Leo Laporte is using it to send pictures, videos and audio clips to the web while he is in China.   IJustine has an account as does Guy Kawasaki. It is a perfect compliment to the latest trend on the Internet called Life Streaming.   If you want to look at what I have posted to my account you can go to Kim’s Posterous.    Give it a try it is free and you may find you like it.  

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