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Archive for November, 2009

No more Hackintosh Netbook?

Posted by angelo at 9:57 PM on November 2, 2009

Well apparently according to some sources like PCWorld, the newest update of Snow Leopard will kill the Hackintosh. 10.6.2 will not run on the ATOM processor, therefore knocking out all the instruction sets for any netbook running that version. Therefore, you will have to stay in a lower level to keep the machine running.

I really don’t understand why Apple is so Anti-hack. iPhone bricks – Palm Pre doesn’t get iTunes – now the hobbiest is not allowed to play? What’s next: controlled net neutrality? (you think I’m kidding, but I would guess if Apple had it’s way, there would be an iNternet)

We get it, Apple: You had the contracts with UMax and Motorola. Macintosh clones of ten years ago where you pulled those licenses. You even go against Psystar so they don’t profit off your work. But going against the tinkerer? Going against the core Geek?

Remember Apple – you run on an Open Source architecture in FreeBSD. While I’m not saying you should Open the OS, you might find that giving people the option may turn them to Apple products faster. They will flock to something they are used to. What is to stop someone from writing code that could closely mimic the Apple OS? What about someone that just writes code to make an OS that could Rival MacOS? Android, perhaps?

And while I will not cry Antitrust on this, I do have to ask the question: Why would I go with something that is so closed? I am wondering if they should re-review their 1984 commercial where the woman ran down the aisle with a hammer to smash out conformity. Who would have thought the old guy on the screen was Apple itself?

BTW – there is no mention on if these instruction set changes will affect any desktop Hackintosh system. You might just be safe….

…for now…

Customer Service – You’re Doing it Wrong

Posted by susabelle at 12:53 PM on November 2, 2009

"no" imageI spend a lot of time at my daily J.O.B. following up on orders with software/hardware companies. Most of the time, my experiences are good enough, even pleasurable, although I’m not really big on having to make phone calls in the first place. But today when following up on an order, I ran across something I thought was a bit unusual.

Two months ago I placed an order for a piece of software. It was relatively inexpensive, but highly recommended to me by some colleagues in my industry. I decided to give it a try, and sent off the purchase order per their website instructions. Two months later, I still don’t have the software, or anything from them saying that there is a delay or any other issue. So I trot off to their website and look for a customer service number I can call. To my surprise, there wasn’t one. Instead, on the page with their mailing address, was a clickable statement, “Why our phone number is not listed here.” Of course I clicked it, to be taken to a page that, in five paragraphs or so, said to this effect: We would love to talk to you but we are too busy and it costs to much to talk to people on the phone. So, email us, and we’ll get right back to you. And this quote pretty much sums it all up for me: “We think you’ll agree once you’ve tried us, we’ve decided to offer the best email support on the planet. Every email is answered within 24 hours.”

This does not bode well for me trying to figure out where our order is. It also does not bode well for me recommending this company, or their software, to others. Ironically, I’ve heard nothing but rave reviews for the product, a text-to-speech software that can be used by disabled (or non-disabled) people to read email, web pages, text files, etc. I can give it no such reviews, as I’ve not yet been able to try the product, and don’t know when I will be able to. I don’t care how small you are, if you are offering something for sale, then you’d better be able to back it up with at least minimal customer support, and not some long, drawn-out excuse for why you won’t provide that service. As a busy tech-geek, I don’t have time for excuses when I’m trying to get the job done. It’s unfortunate that this company can’t see that their behavior now can hinder their future success. They’ve already lost me as a future customer, and I won’t be able to say anything good about them to anyone who asks, either.

It isn’t always about the product; sometimes it’s about how we get the interaction we need as we’re going along.

Can Verizon handle the Droid traffic?

Posted by Mike Dell at 2:05 AM on November 2, 2009

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Last month, we had the rollout of the iPhone MMS which was predicted to bring down the AT&T network in some areas. That didn’t happen. Now, this month, we will have the introduction of the most hyped new handset since the iphone, The Motorola Droid on the Verizon network. Will Verizon’s 3G network handle the new demand?

Verizon Director of data services for the Illinois-Wisconsin region said that Verizon is not expecting to take a hit to the network because of the Droid. I’m wondering just how many Droid handsets will be available when they launch on November 6th. See the full story over on Unwired View

It just so happens that my contract on my Verizon (Alltel) Blackberry is up and I’m due for a new phone. I’m going to take a wait an see attitude. I am leaning towards getting the Droid. I hope they have enough of them and they live up to the hype.

I will do a full review when / if I get the droid in the next couple of months. Until then, I’m watching!

An E-Library for E-Books

Posted by Nolan at 11:50 PM on November 1, 2009

Another e-book reader is rumored to be in the works  and this one is by Creative.  And the promises are broad with a color screen, media, music, the moon.  Of course this is right on the heels of Barne’s and Nobles Android powered e-book.  Did I forget Apple  who has long been rumored to be working on a tablet style device that will reinvent media once again?  I confess that I put more faith in Apple’s ability to bring success, if I have any at all.

I have fingered the Kindle and I have browsed the iPhone/iPod Touch e-reader applications.  And I still don’t own, or have plans to own an e-reader.  Why?  Books are expensive.  Buying and e-reader so I can buy e-books is still expensive.  If I am tempted to read after a day at work and at the computer, I don’t want to look at another digital screen.  If I need something to read, I hesitate to pull the trigger on a $12 book that I will finish in a week.  I’m struggling.

1214060_58827580 2-250rdCould or should there be a reinventing of the library?  Your town probably still has one.  It is an old technology where you can check out books for free (or a nominal membership fee), and then bring them back.  I must admit I’m shocked that the print industry didn’t sue the libraries for lost profit years ago.  What about a library system for e-books?  Could it work?  How?  Amazon allows two Kindle’s to share a single account, and that works great for family.  Apple is demonstrating the technology with its online video rental system.  You rent it, download it, and then it disappears.  Certainly it could be done.  I would even pay to rent a book.

Well Creative, I hope your e-reader convinces me, but I’m not sure it’s possible without a revamp from the print industry.  Maybe Apple will come through and convince me to pay $700 for a tablet so I can purchase really snazzy media to read, but I don’t see it.

Investment Time at Geek News Central

Posted by geeknews at 7:13 PM on November 1, 2009

govideo09Over the past 18 months as you know I have been investing time and dollars and working through the challenges of putting out a decent video product. Up to this point it has largely been an experiment to see what works, and what doesn’t. I am geographically challenged here in Hawaii in that when I record my shows a large percentage of my audience is sleeping, thus live video has had its limitations.

While on travel last month, I decided to start posting the full video recording of the show to Blip.Tv and YouTube when I am recording in Hawaii. I will be doing this for the foreseeable future. With the capitol investment in the Tricaster last year, it has allowed me a lot of flexibility in streaming and post processing.  While the time investment to do this is significant I feel over the long haul I will be better prepared for the shifting dynamics on how the world will be consuming content.

With that commitment I have decided to put some significant capitol expenditures to bring the video quality in line with the audio portion of the show. This will start with professional lighting and significant work to the studio to make it more camera friendly. Ultimately if my office/studio is simply not adaptable enough I am prepared to convert a portion of a 30×30 garage space I have to a new studio. The general contractor I had in yesterday laid out my options and we will be weighing the need to move forward on that.

Being I am a one man show, there is only so much I can do when I am live.  Now that my son and daughter are getting older they are going to be taking a more active role with the video production which will let me focus on the content, plus they will get some serious production experience which if this pans out will lead to something bigger as they decide what they are going to do in life.

The Audio portion of the show will remain the main primary focus as is it pays the bills, so don’t worry that is a successful formula that is not about to be touched. The video portion of the show will be an ongoing work in progress, and while the content of the video portion of the show will remain the same, we may experiment with removing certain elements from the video version that are in the Audio. The reasons are quite obvious, to date there are no one man video tech shows without outside interaction that have reached significant audience numbers that put 75 minutes of content on the net twice a week.

While I have an idea for a segmented show, the resources and time to produce that are not there yet. At some point I may tap the resources here in Hawaii and bring in some help.  But until then it will be a work in progress. As I improve the lighting and work on the video format I am sure you will provide me the feedback I need to make it work.

Todd..