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Archive for July, 2010

Have I Reached My Limit with ATT?

Posted by susabelle at 7:47 AM on July 22, 2010

I like my phone.  I just got it four or five months ago, and it works well for what I want.  It’s a semi-smart phone, which means I can check email from web-based programs (for me, gmail and yahoo mail) and do some minor surfing and post to Facebook.  It’s not great for intensive sites, but I usually am not doing that stuff on my phone anyway.  The phone has a great keyboard for texting (remember, I have teenagers and they only talk in text), and some useful apps like a calendar I use almost daily.

It’s biggest downfall?  It’s on the ATT network.  This morning when I got up and was headed to work, I needed to take care of something quickly via email.  My usual 3G signal was gone, and I only had EDGE to work with.  Really, ATT?  There’s a tower with line of sight of my house.  This is not the first time this has happened.  In fact, it’s maybe the third time in the last thirty days, not to mention the two times that service near my home was completely disrupted and we had nothing for three or four hours.  And I’ve written before about the trouble I had with ATT’s wireless broadband. And don’t even get me started on the nightmare service calls I’ve had lately regarding the ATT DSL connection to our home.  But the straw that has broken the camel’s back for me was our recent trip to Wisconsin.  I was in and near the Wisconsin Dells.  You would think I’d have had at least enough signal to make a phone call.  You would be wrong.

Really, ATT?  I’m paying you more than $200 a month for four phones with service and I can’t get service in places where I spend my time, and where I’d like to spend my time?  Your coverage map is completely bogus; I’ve checked the map, I should have had a signal every place I went last week (according to your map).

The problem is, I just replaced two phones on my contract, and have two more due for renewal this year.  If I jump ship now I’m going to be paying a hefty termination fee, a fee I really can’t afford to pay.  My only choice is to hold out for two years until I can move to a new provider, something I don’t want to do.  And the fact is, at least one of the phones that needs renewal this year is going to have to be replaced, regardless, as it is beginning to lose functionality.

What is a poor geek girl to do?  And what other provider do I jump ship to when it is time?  In my mind, they are all basically the same; if I switch providers, am I really going to have better service, or is it going to be the same, just with a different name on the top of my bill?

Location, Location, Location

Posted by tomwiles at 1:06 AM on July 22, 2010

A few days ago I posted an article here entitled “Waxing Nostalgic” in which I reminisced about the original three Podcast & New Media Expos held at Ontario, California and how special they were.

Upon further examination, it’s suddenly become obvious to me what set these three conferences apart and what made them such a success from a social standpoint.

The thing that made the three Ontario podcast conferences unique was the fact that perfect strangers felt very comfortable striking up spontaneous conversations with each other. As a result of this comfort level, something rather remarkable happened. People talked a lot (these were podcasters, remember) and in many instances formed lasting friendships.

When the podcast conference was moved to Las Vegas, an entirely different mindset took over. In Las Vegas, strangers simply don’t feel comfortable approaching each other and striking up spontaneous conversations, even if they see that the other person is wearing a conference badge. The open, spontaneous conversation mindset generated at the Ontario Convention Center was perceived as perfectly normal in Ontario. However, being open and starting spontaneous conversations in Las Vegas would be perceived as weird and so therefore isn’t done.

This is a simple principle, yet it can have a profound effect on whether or not a given conference will be perceived as successful. I could see how conference planners could get caught up with other ideas surrounding where to hold a conference, but forget that the mindset generated in particular places is going to potentially produce very different behavior from the same people, which may or may not be detrimental. If the wrong behavior is produced by an incompatible mindset, it can spell disaster.

I believe the mindset generated by location also extends to and in part explains the old business axiom, “location, location, location” as being important to the success of a business.

Generate the right mindset in part with geography and surroundings to get people in a buying mood for particular types of products and services, and your business has a chance at being successful. Ignore this all-important mindset generation aspect of specific locations at your business’ peril.

Popbox Initial Reaction

Posted by geeknews at 1:01 AM on July 22, 2010

You all know my excitement for Over the Top TV due to our overwhelming success so far with our Roku channels, heck thousands of you are watching my show on the Roku every day. Since January we have known the Popbox was coming, and my team at RawVoice really wanted to have channels ready for the device. Sadly we did not get invited to their developers program until just recently, even after personal chats with the Popbox folks at both CES and SXSW. I was told at SXSW that the device would have a lot of premium, high value content on it, and that is how they were going to set themselves apart from the competition.

Yesterday when I received the Popbox that I purchased on Amazon I was surprised to find that the unit did not come with WiFi, and that they had a second model available that had a WiFi Dongle for an extra $20.00. My advice to Popbox kill the wired only model no one wants to run cables. So today after stringing a network cables to get it hooked to the network on my big screen here are my thoughts about 60 minutes into playing with it.

First shocker only 10 channels, plus no Netflix that was promoted back in January? Our competitor in the space Mediafly was not in the channel list either which we fully expected so I am not sure what the deal is with that. Does that indicate that Popbox does not want any user generated content on the device? Time will tell. While I understand they are promoting this box as a media center of sorts to play your pictures and your personal media. They could have had at least four more channels from us if they would have gotten us into their developer program.

When I loaded the Channel from Revision Three, the videos loaded pretty fast resulting in a pretty good experience, the one thing I did notice is that the menu system required me to do a lot of clicking to change channels and get to content. You have to exit each channel,  then load the next, it is not easy to quickly navigate the menu system.I am sure this is a limitation of the software running the device.

I loaded the YouTube application, went to my show channel, clicked on my latest show and guess what it never played. I played some other YouTube videos, and they are simply slow to start,  it appears to me that they are not using the flash media, but instead are using the physical media file. Probably the reason my show did not load is that the file I send to YouTube is over 900 megs.

Other videos in other channels loaded and played ok, the video quality is pretty good. I am sure that the Popbox folks will face the same challenges that the Roku folks did, but the Roku now has tons of content/channels. If the barrier to entry on channel development costs to be in the Popbox are as high as they are to be in the Roku then I am gonna have to really weigh my options on whether we develop for this device or not in lieu of the Vudu etc.

Only time will tell, but one thing is for sure, they are going to have to get a lot more channels in the device in a hurry. Google TV is coming and in order to compete they are going to have to get a lot of content in their that makes it worthwhile for folks to purchase.

So Is The iPhone A Good Phone?

Posted by tomwiles at 3:44 AM on July 21, 2010

When the iPhone came along in 2007, many people were immediately disappointed, including me, that it was tied at the hip to AT&T. In retrospect, that set the stage for what was to follow.

Immediately many iPhone users began to complain about poor signal coverage and dropped calls. It seems that everyone assumed that the iPhone itself as a phone was as good or better than any other phone – after all, it was an Apple device, implying that it had to be good.

Fast-forward to now. The iPhone 4 comes out, and immediately some users began to complain about the new antenna design and the “ground out” effect that happens on some phones when certain areas of the external metal antenna comes into contact with human skin, resulting in signal attenuation.

Apple’s immediate reaction was to come out with a statement saying they had checked in to the issue, and discovered to their dismay that every iPhone ever sold had a signal calculation problem. Ooops, the result was that every iPhone going back to the original model happened to be displaying too many signal strength bars for a given signal level. So sorry, the calculation error meant we weren’t following the exact AT&T signal strength calculation specifications. Gee Whiz!!! We have a download that will fix that optimistic display signal strength problem and make it more realistic.

I have no doubt that there was an honest calculation error. The bigger question that remains is this – how do various iPhone models stack up to other specific phone models on the same AT&T network? Does anyone actually test these things in a scientific way? It’s well known that different phone models exhibit different performance levels in the same specific signal areas. Some phone models will work in marginal signal situations where other phone models fail to perform at all.

For some time, I’ve had a sneaking suspicion that the iPhone has never had top cell phone performance. AT&T has likely taken a lot of bashing over the past few years that it might not have entirely deserved.

Verizon puts each new phone model through an extensive testing and certification process before they will sell them for use on the Verizon network, thus ensuring that each new device will meet a certain minimum level of performance. This way the Verizon brand and network performance reputation is protected from the bad word-of-mouth that a marginally performing device would likely generate.

If a CDMA version of the iPhone exists, and the rumors are true that it will eventually show up for sale at Verizon, this has to mean that it’s already being tested. Will the CDMA iPhone pass the Verizon tests?

Perhaps more importantly to some, are the iPhone CDMA testers with their black horn-rimmed glasses hanging out in bars shouting “Can you hear me now?” into mysterious phone models disguised to look like Droids? Is there an app for that?

Code of Practice for Privacy Protection

Posted by Andrew at 3:18 AM on July 21, 2010

The UK’s Information Commissioner’s Office has published a pair of  guides about holding personal information online.  The first guide is a Code of Practice aimed at organisations, particularly, those that sell goods and services over the web and is to help them understand the data protection law and develop good practice.  The second is for individuals and is Protecting Your Personal Information Online.

The Information Commissioner’s Office is an independent body setup to promote and police the UK’s information legislation including the Data Protection Act and the Freedom of Information Act.

The new Code of Practice has several sections including how the law applies, how to operate internationally, individuals’ rights and pitfalls to avoid.  It also includes a number of special cases, e.g. when dealing with children.

The personal guide provides information on protecting your personal info and identity, online scams, cookies, browser settings and social networks.  Definitely worth a read, even if you are not UK-based.  It’s all good sensible stuff.

What’s been stirring the media is that for the first time the ICO has commented on “behavioural marketing”, i.e. adverts are tailored to your browsing activity.  There had been some debate about the legality of this but as long as its clear what is going on and the person can opt out, there’s no problem.  There’s more information on behavioural marketing here.

Regardless of whether you are in the UK or elsewhere or whether you are a supplier or a customer, it’s worth giving both guides a browse.

Microsoft Opens Source Code to Russian Government

Posted by Alan Buckingham at 6:43 PM on July 20, 2010

I am not really sure how I feel about this one.  It’s a rather strange story.  Here’s a snippet of what Computer Weekly recently posted:

“Microsoft has signed an agreement with Russia to share the source code of multiple products, according to US reports.

The agreement expands co-operation with Russia under Microsoft’s Government Security Program set up to help governments build more secure IT infrastructures.

According to Microsoft, more than 60 governments are eligible for the Government Security Program in which the UK, China and NATO are active members.”

From reports, they handed over source code for Microsoft Windows Server 2008 R2, Microsoft Office 2010, Microsoft SQL Server, Windows XP, Windows 2000 and Windows Server 2000, and, of course, Windows 7.  I can’t take credit for noticing this, but when pointed out, I found it amusing that they didn’t ask for access to Windows Vista.  Even the Russians had no interest in Vista.

Now correct me if I am wrong, but I noticed China listed here, and I can’t help but remember that China recently hacked Google and various other US tech companies via a hole in Internet Explorer 6.

The US also recently traded a group of Russian spies back to their homeland in exchange for the release of a few captured US spies.  It all sounded very cold war-esque except for the technology slant to the story.  Which, again, can bring us back to wondering if holes in any of this software allowed some of this to happen.

Curious to see what security experts were thinking I did a quick web search and came across this from Cambridge University’s Richard Clayton:

“If a government has the source code it can find different sorts of security vulnerabilities and perhaps exploit them, [but] it’s unclear whether access to the source code makes people better or worse off,” said Clayton.A number of different factors made the situation complicated, said Clayton. Access to the code could allow close analysis, which would enable the discovery of holes such as buffer overflow flaws, but equally it is possible to run a fuzzing program which throws random data at parts of an operating system or software to find different vulnerabilities.”

And this one from ZDnet:

“Despite the security benefits, having access to a source code can also carry security implications.

“Having a number of different governments with access to Microsoft code meant it was possible that a government could find holes in the code and use it to exploit another nation-state’s systems,” a senior security source with links to the U.K. government told news source ZDNet.”

So, Microsoft makes it sound benign, security experts make it sound less so.  There’s seems to be nothing from the US government, but I have to assume they allowed this to happen.  And, I also have to assume that they vetted this and found no reason to put a halt to it.  Hence I guess I won’t worry…yet.

Not So Fast, Amazon Kindle!

Posted by susabelle at 12:33 PM on July 20, 2010

Amazon is strutting around like the cat that ate the canary today, releasing figures that indicate that Kindle books are outselling hardbacks sold on Amazon’s site.  While the numbers may not be suspect, the inferences are certainly something to be looked at closely.  Amazon is only releasing certain bits of information, hoping we won’t notice that they are sinning by omission.  For one thing, wouldn’t it be interesting to see the selling difference between Kindle books and paperbacks?  And between Kindle books and used books?

I know the last time I bought a hardback book on Amazon.  That would be never.  If I need a hardback book for a class or some other purpose, I usually head either to the local Barnes and Noble, where I have a discount card to use to take 10% off, or if it’s available used, I buy it from half.com or another used retailer.  This is not because I have any particular dislike of Amazon, it’s just that I have a particular affinity for hanging onto my money.  I admit it, I’m cheap.  And one of the reasons I don’t buy a whole lot of books for my Kindle is because I’m cheap.  I usually can get the books I want to read for less than the 9.99 or 12.99 Amazon wants for it, if I’m not afraid to buy used (and I’m not).

Even if we move away from the hardback vs. Kindle debate, what are the other figures?  What about Kindle vs. paperbacks, Kindle vs. used books of any type from Amazon, or Kindle vs. other eBook readers?  I have five friends with eBook readers.  Only one of those friends has a Kindle.

And to add more fuel to the fire, adult hardcover book sales were on the rise in May and grew by 43.2 percent for a total of $138.5 million in sales. There were also $58.1 million worth of children’s hardcover books sold, and hardcover sales from university presses account for another $4.1 million for a total of $201 million in hardcover sales during that sales period. eBook sales for the month of May totaled just $29.3 million.  That’s a big gap there, which means that Amazon’s pride over these figures is just a little misplaced.  Maybe it means their hardbacks are overpriced.  Or that they don’t have as big a share of the print book market as they would like us to think.

GNC-2010-07-20 #594 Post Show Insider Recorded

Posted by geeknews at 1:45 AM on July 20, 2010

A new insider is recorded will be getting that pushed here in the next 24 hours. Want to be an insider see the link below. Also I am looking for a fan to run the shows facebook page interested email me. Huge pile of tech tonight, so much so that their are some links below that I skipped as I ran out of time to cover it all.

These companies keep the lights on here at GNC your support is appreciated.
Sponsor: Save money at GoDaddy using my Promo Codes significant Cash Savings.
Sponsor: You can save up to 75% or more on term life insurance with Matrix Direct.
Sponsor: Visit gotomeeting.com, click the try it free button & use promo code: Podcast.

Subscribe Today:   Audio | Video | iTunes | Zune
Download the Show File

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To Comment on show call 1-619-342-7365 or e-mail geeknews@gmail.com

Insider / Ohana Links:
Open Mesh Product of the Day.
Netflix Streaming coming to Canada.
Personal Power Energy Device.

The Geek’s Show Links:
Nokia hunting for new CEO
eBooks selling more than Hardcover Books.
iTunes Update.
3Qi Display.
ASUS 3d Monitor.
Streaming Netflix to Canada in November
Virgin Atlantic first Crewed Flight.
Verizon LTE Coming Soon!
Charge your batteries by shaking them?
Windows Phone 7 vs Android.
Gizmodo State of Apps.
Redbox next step.
How close to sun can you get?
VAD.
KATA Blow up Camera Bag.
Laser Shoots down Aircraft.
Tech news Burnout?
US Continues to Slip in Broadband.
Facebook Fan Page Tips.
Apple versus Microsoft Earnings.
Apple responds to Tracking Inquiry.
Apple Verus AT&T Wired Expose.
70,000 blogs shut down.
Can your Router be Hacked?
Time Warner Greed Exposed!
Movie Lawsuits Coming in Torrents.
Windows Zero Day Exploit!
Bogus reviewers is now a big Issues.
Pain Relief by iPhone.
Honda and Green Car Updates.
Boxee Production Box Introduction.
GPS Map Issues?
6 Cores from Intel.
Nokia buys Motorola Wireless?
Thankless Job.
Times in London only 15k Subscribers.
Patch or Shot?

Send in your stories to geeknews@gmail.com and be sure to provide a link to your websites!

The RIAA Is Throwing Away Money

Posted by Alan Buckingham at 6:38 PM on July 19, 2010

Recently documents came into the public realm that show some of the RIAA’s financial dealings in 2008.  Apparently they have decided that, like their credibility, they need to throw away their money as well.  I am referring to files recently released by P2Pnet that show:

The RIAA paid Holmes Roberts & Owen $9,364,901 in 2008, Jenner & Block more than $7,000,000, and Cravath Swain & Moore $1.25 million, to pursue its “copyright infringement” claims, in order to recover a mere $391,000. [ps there were many other law firms feeding at the trough too; these were just the ones listed among the top 5 independent contractors.]

Wow, talk about a bad return on investment.  It looks as though, not only is it not the artists getting rich off of the RIAA lawsuits, but even the RIAA isn’t getting rich off of the RIAA lawsuits!  As always though, the lawyers are profiting handsomely.

If you don’t want to do the math, that’s $17.6 million plus spent to gain back $391,000.  Although no documents exist (that can be found in public) showing how much of this $391,000 went to the artists, I think it’s a fairly safe bet that it was little or none.

The math gets no better if you look at previous years.  In fact, it gets laughably worse.  Over the the three year period of 2006-2008 the total legal fees paid out by the RIAA is a staggering $64,000,000 to get back $1,361,000.

More bad news for the RIAA recently surfaced as well, in the form of former Pink Floyd manager Peter Jenner.  Jenner has been speaking out about filesharing being, more or less, unstoppable and not really a problem, saying, instead, that the music industry needs to find a way to take advantage of it.

While I, in no way, condone stealing intellectual property, I also have thought for a long time that the industry is out of control and that suing fans is no way to fix their outdated business model.  Instead of trying to cling to their antiquated ways, the music industry needs to move ahead and look, as Jenner said, into ways of taking advantage of modern technology.  They took a baby-step when they dropped DRM, but now it’s time for them to learn to walk and then run.  And maybe it’s also time for them to drop, and disavow, the RIAA.

Did Steve Jobs iPhone 4 “Blame Game” Work or Not?

Posted by Jeffrey Powers at 4:27 PM on July 19, 2010

This had to singularly be one of the worst presentations Steve Jobs has given in a while.

I was watching the video on CNet. The video itself was short and edited to be more to the point. We learned in 2:53 what took Steve Jobs 30 minutes to say. But the first 10 minutes were the most surprising. Let me quote:

Steve Jobs

Well it turns out, it’s certainly not unique to the iPhone 4. That is one of the first things we learned. You can go on YouTube and see videos of Nokia phones, Motorolla phones and other phones doing the same thing. Nobody ever looked at them much before…

This is true.

I found a video for a Nokia E71 where the bars disappear in their left hand.  HTC EVO tried the Deathgrip video, which showed if you hold it at the top, the signal goes down, so that is untrue. The Blackberry Deathgrip, however, caused antenna signal to go down.

Blame Game

So Steve was stating fact. Some other phones do loose signal if you cover the antenna. Maybe that’s something the FCC should look into, however, the blame game shouldn’t have been brought up as much as it did on Friday. The first 15 minutes was about stating “Other phones do it, too…”

Isn’t Apple Suppose to be Superior?

Everything I see and hear, Apple is suppose to be better than all other devices. Yes, they can make mistakes, however, don’t go saying that’s the standard when you tout that you are above the standard.

Steve said this was a “Very advanced, new antenna system”.

At least one with a very simple flaw.

Don’t Pick on Us, Bullies!

We don’t expect the iPhone to be perfect. We don’t expect any phone to be perfect. However, we expect a phone to work properly. When it doesn’t, we don’t want to hear “Well Johnny’s phone doesn’t work that well, either”.

I didn’t buy Johnny’s phone.

The Other Issues?

While the whole conversation was about “Antennagate”, nothing was mentioned about the yellowing issue. Nothing was mentioned about some owners seeing their screens crack easily. Mass quantities of phones put out through cheap manufacturing. Some issues happened simply because glue did not dry properly.

Of course, if it wasn’t for that cheap manufacturing, then we wouldn’t get our rumor leaks about Apple’s next big thing.

Should Apple have Recalled it?

The rest of the speech was Steve umming through a presentation he did not have that much time to learn. While that is understandable, the whole experience might have been better handled. Some say a $1.5 billion recall, for example, is in order.

While the Bumper is a simple fix (and apparently approved by Consumer Reports as Jobs noted), it has not helped Apple’s market share. In fact, shares have fallen over 10 percent since the iPhone 4 came out. $25 / Share. Now with 909 million shares out, that means Apple lost 22 billion dollars last month - 9 billion since Friday.

Of course, with a big price on a stock, dropping and raising always means major amounts of money are affected. Still, if Jobs would have said “Recall”, would that have appeased the stock holders, or would we have seen the price drop below $200 / share.

Overall

Apple has a product that contains a defect that is fixed by a case. That seems to go against Apple’s strategy for no cases, but O.K. – You can get a bumper for your phone. Maybe some software updates will fix the problem so you can take the bumper off. That remains to be seen.

The blame game might have hurt more than anything. There is an old addage that says if you get defensive to a problem, it may continue to be a problem. Since Apple surpasses the standard, do they have a right to be like any other phone?