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Smartphones As The New Facebook

Posted by tomwiles at 2:40 PM on November 19, 2010

Facebook hit critical mass and managed to move into the mainstream and is now sucking in mass numbers of new users. Much of the value of a many goods and services revolves around mass adoption – it becomes beneificial for people to use Facebook simply because so many friends and family are already on it.

We keep hearing statistics about smartphone adoption rates. No doubt about it, smartphones are increasingly popular devices and are quickly moving into the mainstream.

How does this translate into the real world?

I came across a guy a few days ago that had recently gotten an iPhone 4.0 specifically so he could do Facetime chats with his brother. This guy was in his 50’s and had never owned a computer or dealt with the Internet in any way. I was surprised at how well he had learned to run his phone. He was clearly thrilled with the smartphone and what it was capable of. Even though this fellow had somehow managed to resist getting a computer and the Internet, the smartphone managed to pull him in. Furthermore, this guy was using a lot of data above and beyond WiFi and Facetime. Even as a novice user, he had already purchased a few iphone apps. Additionally he expressed a lot of interest when I was describing Audible.Com audio books.

There’s a segment of the population I run into personally that doesn’t like the idea of or see the need for or perceive any benefit from paying for mobile data connections. These are the people that are hanging onto more basic phone models. I suspect that these same people likely resisted the idea of getting a cell phone in the first place – in other words, they are late adopters when it comes to cell phone technologies and services.

We are now entering the phase of smartphone adoption of where mass numbers of people will get smartphones simply because everyone else has them. I believe smartphones are poised to outstrip even a service like Facebook with the total number of smartphone users.

These new smartphone users are likely to use mass amounts of data. Cell phone companies wanted people to have data plans because of the extra revenue from larger data-enabled bills – now they’d better be prepared to deliver on the promise.

A Free And Powerful Phone System With OpenVBX

Posted by Alan Buckingham at 5:24 PM on October 7, 2010

I know a lot of telecommunications traffic is moving to the internet, but in some situations a real phone system is still necessary.  And sometimes, I stumble across a technology that is just so geeky-cool that I can’t resist it.  That’s why I am dying to build an OpenVBX system.  It’s like a home server for your telephones.  If you like playing with things such as FreeNAS and WebDAV and understand them, then this shouldn’t be a stretch for you.  And did I mention that it’s just really cool technology?  And it’s free and open-source!

Rather than me trying to explain it, here’s the description given by their web site:

Get virtual phone numbers, and build business apps with the easy drag ‘n drop editor. OpenVBX comes with applets for auto-attendants, call forwarding, voicemails (with transcription), receiving text messages and more.

Integrate OpenVBX with your existing systems. Build your own custom phone applets with just a little bit of PHP. Rebrand and resell OpenVBX to your customers.

Give every user their own phone number and personal conference line. Dial whole departments, share voicemail messages with the team. OpenVBX is for companies and collaboration.

It comes from Twilio, which is a cloud-based communications service.  OpenVBX is an open-source project which was started by Twilio.  You host it on your own server – Twilio has not announced any plan to host a version.  If you don’t want to host it in your home/business then you can easily find a paid host that offers one-click installation of OpenVBX (just like installing WordPress on your blog).

There are a few apps available on their website and you can write any that you want and easily add it to your installation.  You’ll need to know some PHP, but that’s a pretty common language in today’s world, so if you don’t know it then it’s easy to find a programmer who does.

I found a great tutorial for a basic installation over on MakeUseOf which will get you started.  I’ve bookmarked it and put this project on my to-do list.  It sounds like a great weekend project, especially with the cold, snowy weather on the horizon.