Everybody's a Techie...

So the other day I walked into a shop to do some repairs. They had an in-house techie that put together their systems, but had no formal training. The kid was on vacation, so I walked in to fix an important program.

What I found was less than acceptable. The wireless was open, the computers firewalls were off and their data was completely exposed. Further, they were close to a public fairway which means that they get a lot of unknown traffic.

I have been seeing this on a regular basis - people that put their trust in non-educated techies. I lost a job to one a while back. They took price over quality. Later I found that person did something rather scary that exposed the systems and was asked to leave.

I can't believe how many shops that have free WiFi have open systems. One system I was able to not only see the computers, I could see their POS systems. I was also able to download and upload files.

Did you know if you expose your Credit Card data in any way, shape or form, you will be subject to a $30,000 a day fine. Let me reiterate:

Thirty Thousand Dollar a day fine

I understand you need to cut corners. You wouldn't fire your accountant for someone who does it every now and then. You wouldn't take your Lawyer off retainer because your cousin is taking some law classes in college. Why would you do that with your tech?

There is a flip side - I know a few so called "Experienced techies" that I wouldn't trust with my systems. They have certifications and diplomas to prove they have the knowledge, but couldn't troubleshoot their way out of a box. A couple of them turned out to be good supervisors.

I also know some kids who come out of the gate and know their stuff. They have no certifications and are still in High School. They have the thirst for knowledge and can pick up new technologies like no tomorrow.

So if you are a company or person that needs help with technology, what can you do? You don't know how to do that stuff and need to get things done.

Well, unfortunately the only way is to have a little bit of knowledge. Not only a little on the technology, but also what can affect you. A seasoned techie might not know that little tidbit on credit card info and you don't want to learn of the issue until after the fact (and fine).

A good thing to do is talk to another techie. Ask them if they will come in and look at something small. If a seasoned techie sees problems, you will know pretty quick. Then you can take action.

This is going to be more important now that we can connect any machine to any available open wireless network. Laptops, phones or whatever from inside or outside the building. You might not even know someone is connecting. That is, until your data is compromised.

Do Geeks Like Humans?

I remember reading an interesting quote from the creator of the comic strip “Dilbert” in Fast Company magazine, if I remember correctly. He was talking about how people in office workplaces like their gadgets and often times have almost no interaction with other people. He said he talked to many people who said they kept to themselves with tech gadgets like mp3 players because they “did not like people, ANY people they worked with”. That is a profound statement by any standards. I am an introvert myself so I love gadgets that entertain me instead of having to make small talk with people I will likely never see again. Being an introvert means more than being shy. It means I am content with my own thoughts in my mind without needing other people to entertain me. So I use an mp3 player to increase my knowledge of thoughts & ideas that are already interesting to me. In other words, why should I talk to people who likely have nothing in common with me when I can listen to carefully chosen podcasts or audio books or even watch videos of my choosing? It’s not that I don’t like other humans, as I do meet interesting people at events and gatherings. But most of the time it is small talk or subjects that are not interesting to me. I am not saying these people are boring, but….. These people are boring. Just kidding it is more likely that I am the boring one. I just have different interests than most people I am around.

The podcasts I listen to are about tech (GNC), liberty (Free Talk Live), money (Dave Ramsey), and business (Dan Miller) so it is unlikely I am going to bump into people in my area who are more informed than the hosts of these podcasts. It is possible that I could & if I don’t try then I guess I will not. I am not trying to convert anyone to my views so I don’t need a group to discuss things with. Really the only people I try to influence are my children & my wife (that is a challenge!) unless someone asks my opinion or tries to sell their opinion to me. Then I have to respond if I disagree since I cannot help myself.

It is a mistake to think most people you meet will not be likeable & just keep to your gadgets though. I know this because some of the best people I know could have ignored me instead of striking up a conversation which lead to great relationships. So geeks do need people too they just may not be the first to reach out or pull out their earbuds.

Tech Will Save You

I see all this junk happening in the news from bank failures to foreclosures. And I admit it is disturbing & can be disheartening if you allow it to be. But what I hate to see is people making excuses for why their life sucks. We all do dumb things, maybe me more than most. But it is better to own up to stupidity & try to fix it and do better in the future. One thing that really bothers me is when people complain about not being able to get a good paying job. I know it is tough out there. I really do but that is no reason to give up & expect someone else to take care of you & you life. You are in charge of you. No one from Washington is coming to save you.

You may be thinking what does this have to do with tech. Well I believe this time we are living in is the best opportunity to succeed in life. The low cost of computers and the availability of the internet makes it possible to educate yourself as much as you want to. There is the equivalent of millions of tons of data right at your fingertips online. That is how you make it. You educate yourself and make yourself more valuable to a company or make it possible for your small business to become successful. I just found http://www.scribd.com/ , a website that has many free books to download in PDF format and of course Google has many books available in the public domain.

I know it is easy for me to say & hard for some to do. “Pull yourself up by the bootstraps” as they say. The single mom with 3 kids will have a harder time than a guy right out of school with no kids to provide for each day. It is harder to GET OUT of a hole than to STAY OUT so I do sympathize with people having a hard time. I just don’t want people to give up especially when economic times are truly tough right now. Did you know that more millionaires were made during the Great depression than during any other time in US history? Me either until I heard it on a podcast last week! That means it is possible to “make it” even when things around us are seemingly in bad shape. Another reason I am optimistic is that I read (online for free about) about people with great disadvantages who would not be denied a good life. Helen Keller was blind and deaf yet she is known everywhere as a great poet & writer. Type Helen into Google & the first choice they give is “Keller”. We should be ashamed when we complain about our little problems compared to Ms. Keller’s. What could she have accomplished with today’s technology? If you could bottle what made her tick & sell it you would get rich quick.

Time is our best friend & most valuable resource. If you are worried about the affairs of the country & your finances then how are you preparing? Are you spending 16 hours a week watching TV or reading about your passion that you can turn into a business? How are you using the vast library called the Web to make you more valuable to your boss? I’m not preaching to the audience anymore than to myself. I know I can do better & be more productive as well. One of my favorite books is The Fountainhead which shows what determination & self-reliance will do for you. Mark Cuban has said that book is what motivated him to succeed in business. I wish it was required reading in high school as it truly has motivated me to help me. Download it for free here if you need inspiration. http://www.scribd.com/doc/6315480/Ayn-Rand-The-Fountainhead

More handy Gmail options

In the 415 podcast Mike talked about Googles new 'goggles' option which if you set asks you maths questions before you send an email at times you might have had a drink or seven. Personally I have never had a problem with sending email under the influence (although I could use a feature like that for my mouth).

There are a number of other interesting options that you can find in the "labs" section of your Gmail settings. Ranging from as bizarre as an option to play Snake within your mail window, to adding "mark as read" as a button instead of a menu item. Makeuseof.com has a list of 5 features and some instructions on enabling them. My personal favorite from their list is the 'forgotten attachment'. This option flags up a warning if you have the word 'attach' or a variation in your message and no attachement in case you meant to attach something and forgot. I do this all the time and wish I could get this option for my work email.

Some other options worth looking at are 'custom keyboard shortcuts' and 'mouse gestures', which are self explanatory; and 'Superstars' which give you multiple star colours and other icons, which can be very useful for managing your starred email with a bit more granularity.

It goes without saying that all the labs options are beta.

GNC-2008-10-10 #415 Guest hosted by Mike Dell

Todd is still on Vacation. Guest Host Mike Dell

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High Tech XRays

I finally went to the doctor this week for a pain in my neck. I figured it was just a muscle strain (it is) but they took an x-ray to check the bones. My wife works there so I was able to go “behind the curtain” to see my x-rays. I was looking for a wall light fixture to pin the sheets of x-rays on but there was not one there. Instead they had a scanner like machine that they placed the x-rays into & then it uploaded the images to the computer. So we were able to look at the images on a nice big screen. Pretty cool I thought. You could basically do anything you could with a regular photo. They moved it around and zoomed in on the bones they wanted to look at. The picture was crystal clear and much better than the old school way of doing this procedure. Now I have no idea how much this little gizmo cost but I reckon it was close to the cost of a small car. I don’t know if it is worth the cost but I do know it is better in many ways: visible details, digital storage, easily copied, can be emailed to the patient or a specialist. Things like this make better medical options available to us common geeks. I was just glad I got to see it in action.

In-House Wireless Frustration

I am becoming frustrated with my in-house wireless solution. I have ATT high-end DSL, and the modem and combination router rest in the lower level of the house, albeit on a shelf that is less than 2 feet from the ceiling. The lower level of the house is half underground, on the back side, but not underground at all, on the front side (i.e., the house is built into the side of a rock ledge consisting of iron-laden limestone). Directly above the router in the dining room, I can get a signal quite well on my laptop and the one wireless desktop I have in that area. I can even get 4 out of 5 bars on the patio, which is at least 30 feet from the router and on the other side of a host of domestic appliances (washer/dryer/freezer), our electrical intake box, and a metal and glass patio door.

But how dare me want to walk down the hall to the bedroom to use my laptop; less than 30 feet from the router, even with a parabolic enhancer on both router antennas, my wireless drops to a bar or less, and usually just is out of range altogether. This annoys me to no end! And I don't understand it, as this is a pre-1070's frame-based ranch house with no inside pillars, and my wireless signal should transmit easily to that part of the house.

Even my neighbor sees my wireless signal at 4 of 5 bars in his house, 50 feet away from the router. That would mean for him it is passing through two concrete walls, across his garage, and upstairs into his living room, when it can't go merely down the hall to my bedroom less than 30 feet away.

I'm not wireless savvy enough to know what solutions I may have available. I am using a Linksys combo wired/wireless router, with four computers wired, and the rest working wirelessly. I would like for my kids to be able to use the laptops anywhere in the house, including their rooms, but right now, that just isn't possible. Any suggestions appreciated at this point.

GNC-2008-10-07 #414 guest host Mike James

One of the hardest working men in the podcasting space has taken his first true vacation in years, but the best tech, science and internet news can never stop.

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XP Gets Six More Months to Live

According to multiple sources, Windows XP has received another six-month reprieve. This means that certain manufacturers and OEM providers can still put Windows XP on machines until the end of July, 2009.

I have lots of theories on why this is happening. XP has received two extensions already since Vista's launch. While I have a couple machines running Vista now, my primary desktop machine at work is XP, and will be for quite some time. This is likely true in a lot of businesses and schools around the country, as upgrading to Vista is proving to be cost-prohibitive for most. The only machines that can run Vista here are ones we purchased especially to do so, which means they are extremely high-end, with at least 4 gb of RAM, which raises the cost of the hardware considerably. On a college campus like mine, where there are upwards of 2500 computers, that additional hardware cost is just out of our reach.

Is this third extension a result of Microsoft listening to its customers regarding the problems with the new Vista operating system? I doubt it. Since Microsoft (and most other businesses) are in the business of making money, the slow adoption rate of Vista is affecting their bottom line. That's the kind of language they are likely to be listening to, and realizing that they can sell an awful lot of copies of XP while Vista sits languishing.

I, for one, am glad that XP has been granted a few more months to live.

Xohm Quietly Being Offered in Other Cities

After being formally and loudly introduced in Baltimore last week, Xohm has now quietly been turned on in six other major places: Chicago, Boston, Dallas, Philadelphia, Washington D.C. and northern Virginia.

As much nay-saying as there's been about WiMax every coming to fruition, I'm pleasantly surprised by its current distribution and sudden growth. This gives me great hope that WiMax will indeed work, and be available in more and more places throughout the country as time goes by.

WiMax, to me, is the perfect solution to a pesky problem, and can be offered as easily in rural areas as in urban ones, and I live in a semi-rural area that is quickly becoming fully suburban. I figure if they can build a giganto Walmart on our existing infrastructure, then WiMax is more than possible.

Still crossing my fingers that this continues to take off.

Wikipedia manipulation exposed

The Register reports on how the wikipedia entries on short selling, and possibly other financial sections where being controlled by a person with a very biased view on these subjects. The article alleges that one the effects control of this section of articles had was to supress discussion of the negative side of 'naked short selling'. This type of activity has had an impact on the current financial crisis, and the supression of discussion bridged into the mainstream press.

The worry from a technical viewpoint is that someone was essentially given moderater style controls over a topic that they had a vested interest in. I find this disturbing as these clear conflicts of interest should be easy to avoid. I do not think it is necessary to have any more checks on contributers identities than there already is. There are a number of people that track for spurious entries and it is better to make it easy to contribute so more information comes in.

The topic moderators, acting as editors of the content should be held to a much higher standard of identification. If no person on Wikipedia was allowed to become a moderator, or any kind of administrator, without some verifiable identity checking being performed. It would be silly to expect absolute accuracy from a service like Wikipedia. If it is to survive though, it must demonstrate that it is protecting itself from such gross manipulations as seems to have occured here. It really also needs to take steps to make sure it is protected to some degree from agendas.

Each person with any moderation or administration responcibility needs to verify their true identity in some way. They then need to be vetted for any potential conflicts of interest. A conflict should not bar them from looking after a topic as their knowledge would be valuable in evaluating what goes on there. If there is a conflict a second person that has no conflict should be required to verify their decisions. This second person (or people) don't need the knowledge they just need to challenge the moderator for evidence to backup their decision. While these people do not need to have their full identities disclosed any potential conflicts of interest should be clearly stated on their profile.

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